Crossriver Property Group – Privacy Policy

Last updated: February 2026

 

Crossriver Property Group is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy outlines how we collect, use, disclose, and store personal information.

We may collect personal information including names, contact details, identification documents, financial information, rental history, employment details, and other information relevant to real estate sales, leasing, and property management services.

 

Information is collected directly from you through enquiries, applications, contracts, inspections, phone calls, emails, website forms, and property transactions. We may also collect information from third parties such as referees, credit agencies, and government authorities where required.

We collect personal information to provide real estate and property management services, assess tenancy applications, facilitate sales transactions, communicate with clients, comply with legal obligations, and improve our services.

 

We may disclose personal information to landlords, tenants, buyers, sellers, tradespeople, financial institutions, government bodies, solicitors, and service providers where necessary to deliver our services or comply with legislation.

 

Crossriver Property Group takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure through secure systems and internal procedures.

You may request access to or correction of your personal information by contacting our office. We will respond in accordance with applicable privacy laws.

 

Our website may collect limited technical information through cookies and analytics tools to improve user experience. This information does not personally identify you unless you provide personal details through a form.

 

Contact

For privacy enquiries, please contact Crossriver Property Group at info@crossriverpg.com.au or (02) 5000 1177.